The Importance of Seasonal Fireplace Maintenance

Fall... Autumn... Pre-Winter... Spooky season... Back to school... We're pulling out our sweaters, scarves, and pumpkin spice lattes, perhaps even taking our fashion cues from Diane Keaton. This can only mean one thing—it’s time to start thinking about our fireplaces. Regardless of what you call it, fall is known for one thing, indisputably: comfort. As we gather with our families for a post-summer respite before the holiday rush, we turn to the season for warmth.

Starting up your fireplace each season should be done under the supervision of a factory-trained professional after a thorough cleaning, inspection, and maintenance appointment. Not only will this ensure your fireplace looks and performs beautifully, but it will also help avoid any last-minute operational hiccups before a major family event or holiday gathering.

By scheduling a seasonal maintenance appointment, you’ll not only refresh the appearance of your fireplace but also reduce the risk of unforeseen issues cropping up at inconvenient times. After all, when you want your home to look its best and exude comfort, you want your fireplace to be flawless.

At Napoleon Home Comfort, we employ a meticulous 3-step process for seasonal fireplace maintenance:

1. Cleaning – We remove and clean the viewing glass, along with any relevant media, such as the log set or glass components. We recommend cleaning your fireplace more than once a year, separate from your seasonal maintenance. Your fireplace is the centrepiece of your living space—a window into your style and the heart of your home. Even during the off-season, it should always look its best.
2. Safety Check – We conduct a leak test and ensure all safety systems are operating at peak performance, so you can enjoy the warmth and atmosphere of your Napoleon Fireplace safely. It’s essential that all gas appliances are serviced regularly.
3. Test Fire – During a test fire, we monitor the system for any unusual behaviour and verify that all accessories, including smart home features (e.g., Napoleon Home app or eFire functions), remotes, blowers, and lighting, are functioning properly. This ensures the system's conveniences remain, well... convenient!

Your desire to create lasting memories around your Napoleon Fireplace is at the heart of what we do. Our factory-trained technicians understand that your happiness and safety are key to maintaining a long-lasting relationship with us.

Introducing Our Extended Warranty Service Program

We’re also excited to announce our extended warranty service program. During your maintenance appointment, ask about having your fireplace inspected for eligibility. Speak to your Retail Sales Consultant or our Service Department today at (705) 721-1214 ext. 108 or via email at nhcservice@napoleon.com.

Experience the difference experience makes at Napoleon Home Comfort!